Social media intelligence (SMI or SOCMINT) represents the stack of technology solutions and methods used to monitor social media including social conversations and emerging trends. This intelligence is then analysed and used to create meaningful content and make business decisions across many disciplines. Through this concept of social media intelligence we are turning social media data into actionable insights for brands.

 The Various levels of social media intelligence are:

  • Social Listening
  • Data Management
  • Advanced Analytics
  • Distribution





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